This page contains answers to your most commonly-asked questions about the Vibes… Click on the question to reveal the answer. If your question is not answered here, please submit it to our Customer Service Team using the form on the right.


General Ticket Information

How do I refund my ticket?

We are truly sorry that you won’t be able to join us. Unfortunately, there are no refunds. The event is rain or shine. The purchaser and/or bearer of a ticket understands that he/she is purchasing this ticket to the festival and not a particular artist’s performance. The festival is outdoors and weather conditions will affect the performances of all entertainers and there is a possibility that a particular performer may not be able to perform due to weather conditions. Thus, the purchaser and/or bearer of the ticket understands, acknowledges and will not expect a refund for the purchase of the ticket for any talent cancellations for any reason. Talent line-up and schedule are subject to change at any time. In other words, there are no refunds. Closer to the event, visit our Facebook page and message board, you may have some luck selling your ticket there!

How do I buy Tickets?

Click the button below to buy your tickets.

I bought a Weekend Camping Pass. Now I’m thinking I want to go VIP! Can I upgrade to VIP?

Provided tickets are still available, you may call the office and upgrade your Weekend Camping Pass to VIP at any time in advance of the show. You may also upgrade your ticket at the gates, provided we haven’t sold out.

How does the Layaway Program work?

Purchase your first installment at any time between now and the end of the program. Then complete your ticket purchase with 3 easy additional installments starting on the 15th of the following month.

For Example: Make your initial purchase any time in the month of February, and your next payments will be processed on March 15, April 15th and May 15th! All in 4 easy installments, what a great way to fund your weekend at the Vibes!

I have my confirmation e-mail but never received my ticket PDF(s).

Please call the office at (203) 908-3030 or send an e-mail to sales@gatheringofthevibes.com with your confirmation number and the name the tickets were ordered under and we would be happy to help you with these.

I am due to make a layaway payment, but my Credit Card number has changed; my payment was declined, etc.

The credit card that you use for the initial deposit will be the one automatically charged on the subsequent installments, which will occur on the 15th of the next 3 consecutive months. If your credit card changes, or you need to resubmit for a payment, please call the office at 203-908-3030 so that we can take care of that for you!

Please make sure that you contact us right away if you have a payment change. If you are unable to make a successful payment within a week of your declined payment, your order will be cancelled and all previous payments will be forfeited and not be refunded.

I never received a confirmation email for my ticket order but the bank says there is a charge.

Let us help you get to the bottom of it! Call us at the office at 203-908-3030 or e-mail info@gatheringofthevibes.com and we will send your PDF tickets to you. Please include the name the ticket was ordered under, plus address including zip code.

My dog ate my tickets or I can’t find them, can you send me them?

Sure! No problem. Please either call us at the office at 203-908-3030 or e-mail info@gatheringofthevibes.com and we can resend the tickets. Please remember that even if there is more than one printed copy of your PDF ticket, only the 1st ticket through the gates will be valid.

Please include the name the ticket was ordered under, plus address including zip code.


Weekend Camping Passes

What does the Weekend Camping Pass include? Do I need another ticket to get into the concert area?

Your Weekend Camping Pass grants you access to camp, see all the music and entertainment on every stage; including the Late Night Stage; plus all the vendors, roaming performers, and good times the Vibes has to offer. If you want to camp on Thursday, please read the “Thursday Arrival” section below.

Is the Weekend Camping Pass per vehicle, or per person?

Everyone in your vehicle must have their own Weekend Camping Pass to enter the venue. Weekend Camping Passes will be on sale at the gate, provided we do not sell out.

I only want to camp for one night. Do I still need to purchase the whole Weekend Camping Pass?

Yes, if you want to camp for even just one night, you need to purchase a Weekend Camping Pass. We do not have one-night camping options but, take our word for it, once you’re camped, you will want to stay!

Tell me about the Thursday Early-Entry fee. What’s the deal?

For Weekend Campers we offer Thursday entry as a bonus day to come in and get set-up and see some music. If you choose to come in on Thursday, there is an additional $20 per VEHICLE parking fee, payable on site (this includes cars and RV’s). This fee is in addition to your Weekend Camping Pass.

If you have a VIP Weekend Camping Pass, there is no charge for early entry. Early entry ends at Midnight on Thursday night (into Friday morning). EVERYONE in the car must have a Weekend Camping Pass.

If you walk, ride a bike, skate board, catch a bus, taxi or camel into the Vibes, then there is no additional parking fee! You must have a Weekend Camping Pass for Thursday, regardless.

What does my RV Pass include? Do I also need to purchase Camping Passes?

Your RV Pass allows you to bring in your RV or other combined car-pulling-a-trailer set-up that is 25 feet or more in length. Each person who enters must also have a Weekend Camping Pass (including the driver). There are no specific location reservations for RV parking. This includes VIP Weekend Campers with a RV Passes.

I bought a Weekend Camping Pass. Now I’m thinking I want to go VIP! Can I upgrade to VIP?

Provided tickets are still available, you may call the office and upgrade your Weekend Camping Pass to VIP at any time in advance of the show. You may also upgrade your ticket at the gates, provided we haven’t sold out.


VIP Passes

I’m thinking about going VIP this year. What does VIP include?

It includes so much! We streamline your arrival through a separate vehicle entrance with a fraction of the wait, catered lunch Fri-Sun in the VIP tent, free snacks, beverages and discounted beer throughout the weekend. Make yourself at home at the VIP tent, equipped with comfy couches, a stage side viewing platform, flush toilets, and general retreat from all kinds of weather. We aim to make the Vibes great for everyone, VIP is just, well, a little cushier.

I bought a Weekend Camping Pass. Now I’m thinking I want to go VIP! Can I upgrade to VIP?

Provided tickets are still available, you may call the office and upgrade your Weekend Camping Pass to VIP at any time in advance of the show. You may also upgrade your ticket at the gates, provided we haven’t sold out.


Kids’ Tickets

How much are kids tickets and do children under a certain age get in for free?

We pride ourselves in being a family-friendly festival and love when you share the Gathering of the Vibes with your family. We offer many fun activities for kids of all ages! Kids 12 and under are free when accompanied by a parent or legal guardian. The only exception to this is VIP. Please check out the VIP Kids and Families page for details. On Sunday, Family Day, kids 15 and under are free when accompanied by a parent or legal guardian.

Weekend Camping

  • 12 and under are free
  • 13 and up – adult ticket

VIP

  • 5 and under are free
  • 6-12 – Kids VIP ticket

Fri/Sat Single-Day

  • 12 and under are free
  • 13 and up – adult ticket

Sunday Single-Day

  • 15 and under are free
  • 16 and up – adult ticket


Print-At-Home Tickets

I never received a confirmation email for my ticket order but the bank says there is a charge.

Let us help you get to the bottom of it! Call us at the office at 203-908-3030 or e-mail info@gatheringofthevibes.com and we will send your PDF tickets to you. Please include the name the ticket was ordered under, plus address including zip code.

I want a sweet Vibes souvenir ticket for my collection, How can I get one?

We have a SICK commemorative ticket waiting for you at the Vibes Merch Tent. Just pop over to the big white tent, at the entrance to the main concert field, to snag one!

I am thinking of buying a ticket from a friend, off Craigslist, E-bay, or other. Is that a good idea?

We strongly recommend that you only purchase tickets from the Gathering of the Vibes website. Exercise extreme caution when considering purchasing from an unknown source, as each print-at-home ticket has a unique bar code. Once scanned, the ticket is void.

DON’T GET SCAMMED

It doesn’t matter whose name is on the ticket; if the ticket comes up having already been scanned at the gate, you will need to purchase a new ticket at the full price.

I ordered my tickets online and have not received them yet. What should I do?

Your ticket confirmation and print-at-home tickets (two e-mails), will generally appear in your inbox within three hours after you place your order and should take no more than 24 hours.

It goes a little something like this:

1. Once you place your order we will e-mail you both a confirmation e-mail and the actual ticket(s) (Note: these are two separate e-mails that may not arrive at the same time)
2. Your confirmation e-mail will contain your purchasing information
3. Your ticket comes as an PDF attachment that you need to print out and bring to the show. If you ordered more than one ticket, your e-mail will contain more than one ticket PDF attachment.

If you do not receive both e-mails, please check your spam, junk mail, and trash folders in case they ended up there. If you do not receive both emails along with your tickets within one day of purchase, please call the office at (203) 908-3030.


Ticket Upgrades and Access to the Late Night Stage

I bought a Weekend Camping Pass. Now I’m thinking I want to go VIP! Can I upgrade to VIP?

Provided tickets are still available, you may call the office and upgrade your Weekend Camping Pass to VIP at any time in advance of the show. You may also upgrade your ticket at the gates, provided we haven’t sold out.

What does my RV Pass include? Do I also need to purchase Camping Passes?

Your RV Pass allows you to bring in your RV or other combined car-pulling-a-trailer set-up that is 25 feet or more in length. Each person who enters must also have a Weekend Camping Pass (including the driver). There are no specific location reservations for RV parking. This includes VIP Weekend Campers with a RV Passes.


Ticket Specials

I live in Bridgeport and heard that Vibes offers discounted tickets for Bridgeport residents, is this true?

It is! Bridgeport Resident Tickets are Friday, Saturday, and Sunday Day Combo Tickets. The cost is $75 for a three-day pass. That’s all three days for one low price!

Here are the details: Bridgeport Resident Tickets are non-camping tickets and are on sale at the gate starting Friday. You must show photo ID with a Bridgeport address. One ticket per resident.
No access to the camping areas or Late Night Stage. You must buy the Weekend Camping Pass for Thursday entry, to access the camping areas, or to see the music on the Late Night Stage. There are no discounted Weekend Camping Passes.
However, Bridgeport Resident Ticket holders will have have the opportunity, Friday and Saturday nights, to purchase additional “Late Night Tickets” that allow attendees to stay for the Late Night performance.

These tickets are only available at the gate starting friday.

Does Vibes offer a discounted ticket City of Bridgeport employees?

Yes! Employees of the City of Bridgeport receive the exact same offer as Bridgeport residents. Please read the above description for the Bridgeport Resident Ticket. Employees must show their valid City of Bridgeport employee photo ID when they purchase their tickets at the gate. One ticket per ID.

Is there a discounted ticket for veterans or current military members?

First, thank you for your service. We’re happy you can join us at the Vibes! All veterans with a DD214 and Active Military with current Military ID may purchase tickets at the Bridgeport Resident rate of $75. Please read the above description for the Bridgeport Resident Ticket. One ticket per ID please.

I just moved to Bridgeport and my ID is not updated yet, can I still buy a Resident Ticket?

Welcome to the neighborhood! If you just moved to Bridgeport, please present a government issued photo ID along with a utility bill (e.g., CL&P bill, phone bill). The first and last name on your ID must match the first and last names on the utility bill to be sufficient for proof of residency. One ticket per resident.


Camping Information

Can I choose where I camp? Or reserve a space ahead of time?

For general camping, there is no way to determine where you will be camped until you get to Vibes.

What is the difference between Campgrounds, Concert Area/Net Assembly and Festival Grounds?

Campgrounds are the areas where you camp and can only access with a Weekend or VIP Camping Pass. Concert Areas and Net Assembly are where the stages are and are accessible by anyone with the appropriate Day Ticket or Weekend Camping Pass. Festival Grounds is everywhere! While you may bring outside food and beverage into the Campgrounds, you may not bring any outside food or beverages into the designated Concert Areas. Things that are prohibited on the Festival Grounds, are not allowed anywhere! (see Water rules for exceptions)

I want to leave Vibes on foot to get more supplies/food/beer.

You are welcome to leave site as you wish to get more supplies. (On foot is a great choice, we also recommend local taxi-cabs, as leaving and reentering via car is strongly discouraged).

However, please keep in mind, we do not allow outside food, coolers or alcohol of any kind into the general attendee/concert area, this is only permitted in the camping areas. Once you are done with your excursion, if you are camping on the East Side of the festival please enter at North Grove Box office, near the Arches, and go directly into the campground with your cooler or alcohol. Likewise, if you are camping on the West Side, you have to enter on the West. You may either return to the Arches and take a shuttle over or have your taxi-cab driver drop you off at the Mid-West Camping Entrance.

Don’t forget to leave your wristband on! You will not be allowed back in with a wristband that has been removed, cut, etc.

What about open-pit campfires, tiki torches, and chinese lanterns?

For everyone’s safety we cannot allow open-pit campfires, tiki torches or chinese lanterns. You may, however, bring charcoal and/or propane grills and stoves to cook on. They must be accompanied by a fire extinguisher that is valid for 2013. Please see grilling question above.

What are my grilling and/or stove options?

Both charcoal and propane grills are permitted. All propane cylinders must be sized 20 pounds (5 gallons) or less and must be certified. All propane cylinders must be re-certified 12 years after manufacture date and every 5 years thereafter (see you local propane dealer for more details). Any grill or stove must be accompanied by a fire extinguisher that is valid for 2013.

Can I camp Sunday night and leave first thing Monday morning?

Everyone must leave on Sunday evening, after the Main Stage music ends. Sadly, there are no exceptions.

Can I camp with my friends?

Sure! If you want to camp with your friends, you must caravan to the show and drive in together.

Can I camp next to my car?

As much as possible we will try to camp everyone next to their car, space and weather permitting

Can I camp if I’m just coming for one day? I will leave first thing in the morning.

In order to camp even one night at Vibes, you must purchase a Weekend Camping Pass. Single-Day Tickets do not allow access to the campgrounds.


Designated Camping Locations

Can I choose where I camp? Or reserve a space ahead of time?

For general camping, there is no way to determine where you will be camped until you get to Vibes.

I don’t have kids but I want a quieter camping experience. Should I camp in Family Camping?

You may camp in Family Camping but this does not guarantee it will be quiet! There will be very young children who most likely wake up early, babies crying at night, etc. It will be a different camping experience, but not necessarily “quiet”. If you want to sign up, please see the instructions for Family Camping.

I would like to camp in a sober area. How can I do this?

Every year, the Wharf Rats set up a sober camp somewhere in the Family Camping area. This year, we are going to pre-register folks for sober camp using the form below.

Wharf Rats Camping Request

I have a DMV Handicap parking placard. Is there an area to camp closer to the concert field?

We do have a Handy Camping area. To qualify for Handy Camping, you need a state issued DMV placard or a letter from your doctor explaining your limited mobility issue. We will accommodate as many campers as possible but Handy Camping fills up before the show. Please register early to guarantee a spot! Please limit one Handy Pass per request as this area fills up quickly.

Handy Camping Request Form


Note: There are an extremely limited number of spots for Handy RV’s. Please contact the office once you have purchased your RV pass if you will need to be parked near the Handy Camping area.

I will have children with me and would like to camp in a Family Friendly area. How can I reserve a spot?

Vibes prides itself on being one of the most family-friendly music fesitvals in the business. Please submit your request using the form below. We will be happy to accommodate you on a first-come-first-served basis. Please check out our “Kids and Families” page for info on all our great kids and teens activities!

Family Camping Request Form


Vending Information

What if I just want to set up a blanket in the camping area and sell a few T-Shirts?

You need to be approved and pre-registered by our vendor coordinator to vend anything at Vibes. No approval, no vending. Check out our Craft Vending Page for more info.

I am interested in vending at Vibes this year. What do I need to do?

Please follow these links and read the information and requirements very carefully before applying:


Travel

I am coming just for the day. Where do I park?

There will be several lots for Day Parking and each will have shuttle service to and from Vibes. When you get close to the venue, please follow the signs to the Day Parking Lots. No one should have to wait more than 15 or 20 minutes for a shuttle. Shuttles will run from 9:00AM until 4:00AM. Your parking fee will include unlimited shuttle rides for that day.

I am a Bridgeport Resident but I need to drive to the show. Where do I park?

There will be several lots for Day Parking and they all will have shuttle service to and from Vibes. When you get close to the venue, please follow the signs to the Day Parking Lots. No one should have to wait more than 15 or 20 minutes for a shuttle. Shuttles will run from 9:00AM until 4:00AM. Your parking fee will include unlimited shuttle rides for that day.

I’m taking the Port Jefferson Ferry or the Metro Train/Bus to Vibes. Can I get a shuttle from there?

Yes, we will have free Shuttles running from Thursday through Sunday, to and from both the Port Jefferson Ferry and the Bridgeport Transit Center (train and bus). Hours to be posted closer to the event.

Which airports are closest to the venue?

  • Tweed New Haven Regional Airport — HVN — 22.9 mi (30 minutes to Vibes)
  • Westchester Country Airport — HPN — 35 miles (45 minutes to Vibes)
  • LaGuardia Airport — LGA — 54 miles (75 minutes to Vibes)
  • John F. Kennedy International Airport — JFK — 61 miles (75 minutes to Vibes)
  • Bradley International Airport (Hartford) — BDL — 71 miles (75 minutes to Vibes)
  • Newark Liberty International Airport — EWR — 75 miles (90 minutes to Vibes)

(all travel times are approximate and, of course, dependent on time-of-day and traffic conditions)

How do I find directions to the show?

The best directions are on our directions page. They will be posted a couple of weeks before the show. We also have very clear signage from any entry point to Bridgeport.

What is the GPS address for Seaside Park?

We discourage use of your GPS since we actually change the direction of a couple of one-way streets. Please check the link in the answer above closer to show time for up to date directions.


Parking

I am a Bridgeport Resident but I need to drive to the show. Where do I park?

There will be several lots for Day Parking and they all will have shuttle service to and from Vibes. When you get close to the venue, please follow the signs to the Day Parking Lots. No one should have to wait more than 15 or 20 minutes for a shuttle. Shuttles will run from 9:00AM until 4:00AM. Your parking fee will include unlimited shuttle rides for that day.

I am coming just for the day. Where do I park?

There will be several lots for Day Parking and each will have shuttle service to and from Vibes. When you get close to the venue, please follow the signs to the Day Parking Lots. No one should have to wait more than 15 or 20 minutes for a shuttle. Shuttles will run from 9:00AM until 4:00AM. Your parking fee will include unlimited shuttle rides for that day.

I need to leave the venue with my car and drive back in. What is the procedure for this?

Re-entry by car is discouraged.
If you must leave the venue, by car or on foot, please leave your wristband on. You will not be allowed back in with a wristband that has been removed, cut, etc.
There will be no way to leave the venue by car during the main ingress during Thursday/Thursday night.
If you need to leave Thursday evening, please plan to leave your car outside of the venue in one of our Day Parking lots and take a shuttle.

We will do our best to return you near your camp area when you re-enter, but that is not always possible. The safety of your fellow VibeTribe comes first!

We Encourage These Alternatives to Re-Entry by Car

  • Park in the Day Parking Lots and take the Shuttle.
  • Take a cab from the Arches area to and from your off site location.

These methods are much safer for all attendees.


Hotels

I am staying at a hotel. Are there shuttles running to and from the venue?

If you booked one of hotels listed on our Hotels Page, then we will be providing shuttle service for a nominal fee. For $20 per person, you can ride the shuttle from your hotel to the show, as many times as you like all weekend!


Rules

Can I bring my pet to Gathering of the Vibes?

Sorry. Dogs, cats, and other pets and animals are not allowed at Gathering of the Vibes.

What is Gathering of the Vibes’ water policy?

  • 1-24 oz sealed water bottle per person may pass through the security check point. No Coolers.
  • Empty hydration packs, or empty water bottles up to 1 gallon, may be brought into the festival and filled at our free filling stations.
  • If you arrive with an opened container, you will have to empty it, however, there will be free filling stations located in the Food Court.

Attendees walking from the camping areas into general assembly areas may pass through security check points with:

  • 1-24 oz sealed or unsealed water per person. No coolers.
  • Any non-alcohol beverage purchased from a food vendor may pass through security check points.
  • Per state law, you cannot bring alcohol into the concert or general assembly areas.
  • Any container larger than 24 oz needs to be emptied and can be refilled at our free water station (located at the Food Court)
  • Empty hydration, or empty water bottles up to 1 gallon, may be brought into General Assembly and filled at our free filling stations.

I need to leave the venue with my car and drive back in. What is the procedure for this?

Re-entry by car is discouraged.
If you must leave the venue, by car or on foot, please leave your wristband on. You will not be allowed back in with a wristband that has been removed, cut, etc.
There will be no way to leave the venue by car during the main ingress during Thursday/Thursday night.
If you need to leave Thursday evening, please plan to leave your car outside of the venue in one of our Day Parking lots and take a shuttle.

We will do our best to return you near your camp area when you re-enter, but that is not always possible. The safety of your fellow VibeTribe comes first!

We Encourage These Alternatives to Re-Entry by Car

  • Park in the Day Parking Lots and take the Shuttle.
  • Take a cab from the Arches area to and from your off site location.

These methods are much safer for all attendees.


RVs

I would like to select where I park my RV. How do I do that?

There are no reservations for specific RV locations. Once you get to Vibes, you will be directed to your RV space. Specific spaces may not be reserved ahead of time even if you have additional parking passes, such as Family, Boardie, etc. Remember, in order to bring a RV to Vibes, you must purchase an RV parking pass beforehand. Everyone traveling/camping in the RV must also purchase a Weekend Camping Pass.

What about RV driving directions? IMPORTANT!

Most of the roads utilized to gain access to Seaside Park have low-lying bridges which make RV travel challenging unless you follow the specific RV directions! Keep an eye out for an e-mail with RV directions sent to you as we get closer to the show.

I have a pop-up trailer. Can I bring that in without an RV Pass?

If the combined length of your car (or truck) plus the length of the trailer are under 25 feet long, you do not need an RV Pass. We measure combined length beginning from your vehicle’s front bumper to the very back of the trailer.

What if my RV is under 25 feet long?

If your RV is under 25 feet long, bumper to bumper (including the tow vehicle), you do not need to purchase an RV Pass and you may camp in the general camping areas; however, per city fire code, no generators are permitted within the general camping area. If you have a generator you must purchase a RV Pass.

What does my RV Pass include? Do I also need to purchase Camping Passes?

Your RV Pass allows you to bring in your RV or other combined car-pulling-a-trailer set-up that is 25 feet or more in length. Each person who enters must also have a Weekend Camping Pass (including the driver). There are no specific location reservations for RV parking. This includes VIP Weekend Campers with a RV Passes.

I want to bring my RV or Camper, do I need an RV Pass?

Any RV or combined car-pulling-a-trailer set-up that is over 25 feet in length must purchase a RV Pass. RV Passes are sold on a first-come-first-served basis and sell-out quickly. Remember that each person in the RV must also have a Weekend Camping Pass (including the driver).

Tell me about the Thursday Early-Entry fee. What’s the deal?

For Weekend Campers we offer Thursday entry as a bonus day to come in and get set-up and see some music. If you choose to come in on Thursday, there is an additional $20 per VEHICLE parking fee, payable on site (this includes cars and RV’s). This fee is in addition to your Weekend Camping Pass.

If you have a VIP Weekend Camping Pass, there is no charge for early entry. Early entry ends at Midnight on Thursday night (into Friday morning). EVERYONE in the car must have a Weekend Camping Pass.

If you walk, ride a bike, skate board, catch a bus, taxi or camel into the Vibes, then there is no additional parking fee! You must have a Weekend Camping Pass for Thursday, regardless.


Misc

What else happens at Gathering of the Vibes besides music?

Other than music, we offer unique vending, kids friendly activities, nonprofit outreach, art exhibits and sales, greening and humanities education, musician workshops, and more.

Tell me about the Thursday Early-Entry fee. What’s the deal?

For Weekend Campers we offer Thursday entry as a bonus day to come in and get set-up and see some music. If you choose to come in on Thursday, there is an additional $20 per VEHICLE parking fee, payable on site (this includes cars and RV’s). This fee is in addition to your Weekend Camping Pass.

If you have a VIP Weekend Camping Pass, there is no charge for early entry. Early entry ends at Midnight on Thursday night (into Friday morning). EVERYONE in the car must have a Weekend Camping Pass.

If you walk, ride a bike, skate board, catch a bus, taxi or camel into the Vibes, then there is no additional parking fee! You must have a Weekend Camping Pass for Thursday, regardless.

I need to leave the venue with my car and drive back in. What is the procedure for this?

Re-entry by car is discouraged.
If you must leave the venue, by car or on foot, please leave your wristband on. You will not be allowed back in with a wristband that has been removed, cut, etc.
There will be no way to leave the venue by car during the main ingress during Thursday/Thursday night.
If you need to leave Thursday evening, please plan to leave your car outside of the venue in one of our Day Parking lots and take a shuttle.

We will do our best to return you near your camp area when you re-enter, but that is not always possible. The safety of your fellow VibeTribe comes first!

We Encourage These Alternatives to Re-Entry by Car

  • Park in the Day Parking Lots and take the Shuttle.
  • Take a cab from the Arches area to and from your off site location.

These methods are much safer for all attendees.