FAQ

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This page contains answers to your most commonly-asked questions about the Vibes… Click on the question to reveal the answer. If your question is not answered here, please submit it to our Customer Service Team using the form on the right. Search the FAQs General Ticket Information Weekend Camping Passes VIP Passes Kids’ Tickets Print-At-Home Tickets Ticket Upgrades and Access to the Late Night Stage Ticket Specials Camping Information...

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I am due to make a layaway payment, but my Credit Card number has changed; my payment was declined, etc.

Posted in FAQ, Layaway Program

The credit card that you use for the initial deposit will be the one automatically charged on the subsequent installments, which will occur on the 15th of the next 3 consecutive months. If your credit card changes, or you need to resubmit for a payment, please call the office at 203-908-3030 so that we can take care of that for you! Please make sure that you contact us right away if you have a payment change. If you are unable to make a...

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How does the Layaway Program work?

Posted in FAQ, Layaway Program

Purchase your first installment at any time between now and the end of the program. Then complete your ticket purchase with 3 easy additional installments starting on the 15th of the following month. For Example: Make your initial purchase any time in the month of February, and your next payments will be processed on March 15, April 15th and May 15th! All in 4 easy installments, what a great way to fund your weekend at the Vibes! More...

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