How do I refund my ticket?

FAQ | Ticket Refunds

We are truly sorry that you won’t be able to join us. Unfortunately, there are no refunds. The event is rain or shine. The purchaser and/or bearer of a ticket understands that he/she is purchasing this ticket to the festival and not a particular artist’s performance. The festival is outdoors and weather conditions will affect the performances of all entertainers and there is a possibility that a particular performer may not be able to perform due to weather conditions. Thus, the purchaser and/or bearer of the ticket understands, acknowledges and will not expect a refund for the purchase of the ticket for any talent cancellations for any reason. Talent line-up and schedule are subject to change at any time. In other words, there are no refunds. Closer to the event, visit our Facebook page and message board, you may have some luck selling your ticket there!

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What is the difference between Campgrounds, Concert Area, Net Assembly and Festival Grounds?

FAQ | General Camping

Campgrounds are the areas where you camp and can only access with a Weekend or VIP Camping Pass. Concert Areas and Net Assembly are where the stages are and are accessible by anyone with the appropriate Day Ticket or Weekend Camping Pass. Festival Grounds is everywhere! While you may bring outside food and beverage into the Campgrounds, you may not bring any outside food or beverages into the designated Concert Areas. Things that are prohibited on the Festival Grounds, are not allowed anywhere! (see Water rules for exceptions)

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What if I want to leave Vibes on foot to get more supplies, food, or beer?

FAQ | General Camping

You are welcome to leave site as you wish to get more supplies. (On foot is a great choice, we also recommend local taxi-cabs, as leaving and reentering via car is strongly discouraged).
However, please keep in mind, we do not allow outside food, coolers or alcohol of any kind into the general attendee/concert area, this is only permitted in the camping areas. Once you are done with your excursion, if you are camping on the East Side of the festival please enter at North Grove Box office, near the Arches, and go directly into the campground with your cooler or alcohol. Likewise, if you are camping on the West Side, you have to enter on the West. You may either return to the Arches and take a shuttle over or have your taxi-cab driver drop you off at the Mid-West Camping Entrance.
Don’t forget to leave your wristband on! You will not be allowed back in with a wristband that has been removed, cut, etc.

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What are my grilling and/or stove options?

FAQ | General Camping

Both charcoal and propane grills are permitted. All propane cylinders must be sized 20 pounds (5 gallons) or less and must be certified. All propane cylinders must be re-certified 12 years after manufacture date and every 5 years thereafter (see you local propane dealer for more details). Any grill or stove must be accompanied by a fire extinguisher that is valid for 2013.

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I heard I can get a discounted ticket if I am a veteran or serving in the military. Is this true?

FAQ | Ticket Specials

First, thank you for your service. We’re happy you can join us at the Vibes! All veterans with a DD214 and Active Military with current Military ID may purchase tickets at the Bridgeport Resident rate of $75. Please read the above description for the Bridgeport Resident Ticket. Military discount tickets do not include camping, Thursday entry, or access to the Late Night Stage. One ticket per ID please.

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I live in the city of Bridgeport and heard I can get discounted Bridgeport Resident Tickets, is this true?

FAQ | Ticket Specials

It is! Bridgeport Resident Tickets are non-camping tickets. You may attend Vibes, during the day, for a discounted rate. Here are the details: Resident Tickets are only on sale at the gate. You must show photo ID with a Bridgeport address. Resident ticket holders may not come in on Thursday. Resident Tickets are Friday, Saturday, and Sunday; Day Tickets only. The cost is $75 for a three-day pass. That’s all three days for one low price! One...

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Now that you’re doing Print-At-Home Tickets, I don’t have a souvenir ticket stub. How can I get one?

FAQ | Print-At-Home Tickets

We are aware that many of you collect your show tickets. Now that we have moved to Print-At-Home Tickets, do not despair! We have commemorative tickets available at the Vibes Merch Tent. Just pop over to the big white tent, at the entrance to the main concert field, and ask for your commemorative ticket. Please, one ticket per wristband. That way we will have enough for everyone.

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I bought a ticket from a friend, off CraigsList, off E-bay, from my ex. Is that ticket good?

FAQ | Tickets

Each print-at-home ticket has a unique bar code. When you get to the gate at Vibes, your bar code will be scanned and then no one else can use it. If you purchase a ticket from someone, please make sure it is someone you know and trust. If someone sells you a copy of a ticket and there is more than one copy, whichever copy of that ticket is through the gate first is the only valid ticket. If you get to the gate and your bar code has already been...

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